Case Study Analysis
Executive
Summary
Ethical consideration in factoring management
decisions is of significant value as
far as the progress and prosperity within the business organization is
concerned. The analysis involves a case study in which Deere Company tries to
influence its decision concerning the position of their supplies. The Deere
Company’s project manager has been in his disturbing mind concerning the best
practices that will render quality supplies for their business activities. A
factor that revolves around an intense application of ethical compliance among
the selected team to factor the decision making process about the critical
matter within the Deere Organization (Cengage Learning Instructor
Companion Site to accompany Wisner, Tan, & Leong, 2016). In the essence of
factoring quality decision making process, and as far as the application of
ethical codes within the entire process is concerned, the ability of the entire
initiative to succeed fully depends on the professional state of the concerned
parties within the entire decision-making
process. It is through the adherence to the dignified professionalism that
concrete decision-making process with a high level of ethical compliance will be
achieved among the selected team.
Moreover, a collaborative initiative with a proper understanding of each
view from all the concerned parties must be highly regarded (Barney, 1995). The collaborative
initiative will facilitate a combination of ideas upon which the decision-making process will be factored.
Therefore, the position of the Deere Company with regard to the establishment
of a positive change in its supply chain management must consider such matters
as professionalism, ethical compliance and collaborative performance in guiding
the entire decision-making process.
Issue
Statement
The issue within the case study involves a
situation in which the project manager of the Deere Company has chosen a team
that would come up with a concrete decision concerning the position of the
organizational supply chain management. Particularly, the team was to focus on
the position of the organizational supplier with regard to the organizational
plan to improve the quality of its services (Bowersox, Closs, & Cooper,
2002).
Initially, the project manager termed the position of the organizational
supplier questionable and thought of substituting the organizational supplier
with other relevant suppliers. For the purpose of enhancing concrete decision
on the matter, the project manager found it a need to come up with a team of relevant
skills and professionalism in establishing decisions concerning the situation
within the organizational supply chain system (Cascio, 1986). A considerable
analysis was made, and the team felt considerate to restructure the original
state the relationship between the Deere Company and its supplier.
The team felt it necessary to
come up with relevant evaluation techniques that would make the entire
relationship between the Organization and its supplier be competitive in nature.
The evaluation approach was to be based on the rate at which supplies rejects
responded to the total supply. The evaluation system operated in a way that
only a single reject was to be expected in every one thousand items supplied to
the organization. The trend was believed to be of great significance in
promoting the ability of the supplies to factor quality performance as far as
developmental strategies of the Deere organization is concerned (Cengage
Learning Instructor Companion Site to accompany Wisner, Tan, & Leong,
2016).
Therefore, with regard to the described situations within the Deere
organization, it is relevant to understand that the issue within the case study
is all about creating an enabling environment for establishing a positive
change within the Deere organization.
Analysis
Analysis of the Company’s
Background
Diversified
Production: The
existence and the progress of the Deere organization are based on its commitment to
diversified operation with a well-interpreted
management system. With regard to diversity, the organization has been
responding to its existence within the agricultural industry by ensuring
different agricultural products to customers. The attempt by the organization
to facilitate its expansion strategies by involving the manufacture of
construction, commercial and consumer products besides its agricultural and
forest productions to its customer is a concrete evidence that its value is
based on diversified performance. Most of the business
organizations with prospering backgrounds have always found it a need to
initiate diversified production as an expansion strategy.
Moreover, such expansion
strategies as the adoption of the diversified production have always acted as an excellent program for
most organizations with admirable histories (Barney, 1995). Given the position
in which the Deere Company feels necessary to restructure its supply chain
management for excellent performance, focusing on the supplying company only
solve a single problem. Ideologically, it would have been relevant to factor a
solution to the excellent strategy by not only considering the position of the suppliers but also considering the
organizational response to quality selection of the diversified production.
Though it is not clear which type of consumer product the Deere Company
manufactures, I think it was not relevant to diversify a product beyond the
agricultural line (d'Amboise & Muldowney, 1988). Therefore, with
regard to establishing excellence performance by focusing on the organizational
supplies, it would also be encouraging to focus on the organizational decision
in terms of the diversification strategies.
Management
Background: The
management system of the organization has been based on a horizontal
leadership. From the commitment of the project manager in selecting some of the
organizational personnel in making a decision
about the establishment of excellent performance
in the supply chain system, it is clear that the leadership system of the
organization incorporates ideas from the
junior employees. Any organization that deploys
a horizontal management system is always associated with success (Douglas &
Judge, 2001).
It is through the horizontal management system that employee views on the
progress of the company can be guaranteed. Therefore, the take by the
organization to factor a decision-making
process by incorporating a collaborative performance is of great value in the
success of the organizational excellence plan.
The excellence of the collaborative decision-making process is based on the level
of professionalism exhibited by the selected organizational members. Though it
is not clear the kind of the individual members of the selected panel to relay
their decision on the organizational as far as the restructuring of the supply
chain system of the organization is concerned, the organization must put more
concern on the level of professionalism exhibited by all the panel members (Cox, 1991). The individual
members must possess a different
professional understanding of the various
activities that are critical within the company. For example, there are several
activities, which are related to or
influence the establishment of quality performance by the supplier. The members
of the selected panel must possess a concrete
understanding of the application of the related activities for a prosperous
achievement of the organization’s excellent strategy.
Analysis of the
Organizational Position in factoring its excellence Strategy
The establishment of any valuable
change within an organization requires
professional compliance with the
established ethical codes within the organization. Ethical codes assist in
regulating human conducts within any given organization or while performing a
given activity. Therefore, the proper compliance with ethical codes helps in shaping the behavior of the employees
or concerned parties in conducting a given activity within an organization (Chopra &
Sodhi, 2004).
The position of the organization to restructure the change process in supply
chain system must be done in consideration of
the application of relevant ethical codes within the Deere Company. It is
through the compliance with the
established ethical codes that valuable result will be achieved in the entire decision-making process concerning the change
situation within the organization.
The entire change process,
ideologically, has not been properly factored within the Deere Company.
Professionally, the articulation of the decision-making
process within the entire change process has lacked a proper adherence to
ethical compliance among the concerned parties. Given the nature of horizontal
management structure exhibited within the organization, it would have been
relevant to come up with numerous ideals with which the concrete decision could
be made (Cooper & Ellram, 1993). Moreover, the
decision to utilize the quality control that works on the identification of a
single item in every one thousand suppliers
to the company cannot work perfectly in handling quality matters that are aimed
at achieving excellence. The reason being, the single reject is also of great
importance in the identification of the organizational ability to prosper in
its business activity. The single reject can be subjected to waste of time and
perhaps other critical resources as the financial resources involved in the supply chain system within the
organization. Therefore, the strategy of success must not allow any error,
because, any existence of an error has a negative influence in all the related
activities that are crucial for the organizational prosperity and progress.
Alternative
identification
The alternative identification of the case study
is a matter that must be given a considerable concentration during the aimed
positive change process. Though the alternative identification may look more of
the appropriate recommendation to the entire change process, it entirely encompasses such matters that could be
incorporated in the decision-making
process as far as the nature of the organizational case is concerned.
Strategically, any change process must consider professionalism, the current
position of the organization, and the expected changes that the decision will
render on the organizational prosperity and progress (Cengage
Learning Instructor Companion Site to accompany Wisner, Tan, & Leong,
2016).
It would have been relevant to factor a change process that focuses on professional compliance among the
selected panel. It was quite discouraging
seeing the project manager leaving the selected panel to factor the critical
decision-making process disregarding his presence. The project manager would
have therefore been a presence in the decision-making
panel (Cooper & Ellram, 1993). In fact, it would
have been even relevant if he was the one to chair or oversee the entire decision-making process on the entire process.
A matter that shows how the application of the horizontal leadership within the
Deere Company is being overwhelmingly misused.
The organization would have factored
the change process by not only considering the supplier’s position within the
entire activity but also giving a
prominent consideration to the organizational position in making sure that the quality
performance of its employees with regard to the supply chain system is intact.
From my own view, the Complex Parts Company has performed
extraordinarily to ensure that their commitment to
the quality performance of the Deere Company is excellence (Chopra &
Sodhi, 2004).
Therefore, the establishment of an excellent
performance in the supplier's side could not have been achieved through focusing on the
performance of the Complex Parts Company. It would be relevant that the Deere
Company perform their achievement of excellence performance by incorporating
their own decisions separate from the supplier's
point of view. Ideologically, the Deere Company would have recommended for a
quality check before the good are supplied to their company. With this, the
company would have been in a position to relieve itself any additional costs
that will be directly associated with the identified reject after the
transportation of the suppliers.
Recommendation
The most appropriate recommendation to the company’s
take on structuring its change process that is aimed at achieving excellent performance is based on the
organizational management system. The entire mistakes that have been identified
in the change process for the excellent
achievement of the organizational supply chain strategies are a result of inappropriate management
decisions. As already suggested within the case study analysis, the
organizational management system has embraced a horizontal management system (Cooper &
Ellram, 1993).
Though a horizontal management system incorporates
a collaborative performance, the establishment and the progress of the
management system is based on the level of understanding of the managers involved.
The fact that the project
manager decided to rely fully on the ideologies of the selected panel is a clear indication of lack of professionalism
within the management system of the organization. The project manager would
have established the selected panel to perform a research on the current
situation within the supply chain of the organization rather than giving the
entire team to do an analysis (Cascio, 1986). It would have been
relevant if the project manager only allowed the selected panel to come up with
proposals with which the supply chain analysis would have been established.
Therefore, the appropriate recommendation focuses on the reestablishment of the
supply chain management of the Deere Company. It is recommendable that the
organization come up with the appropriate ethical codes that should be followed
in such decision-making process. As a
result, excellent achievement of the organizational plan of facilitating a
competitive environment for the Complex Parts supplier will be achieved.
Action
Plan
Restructuring the Supply Management
System
The appropriate action plan must be established
with regard to the recommended changes that must be factored into the Deere organization with regard to its
excellence strategy in its supply chain system. Given the nature of the
management position within the Deere Company, the most appropriate action plan
revolves around restructuring the supply management system within the
organization. Therefore, for the purpose of responding positively to the supply
management decision process, the organization will first focus on restructuring
the supply chain management system (Cox, 1991). In this essence,
the organization will first focus on the establishment of ethical codes that
regulates the process of any given activity within the organization. As a
result, the entire process of the establishment of excellent achievement of the
organizational plan in facilitating a competitive environment for the Complex
Parts supplier will be achieved.
Quality Control
The response that the organization
has put in place in control of the supply chain management does not provoke
quality performance. The decision established by the selected panel has opted
for the adoption of a quality control mechanism that guarantees a measure, which specialized in handling errors that
have already been established. However, the best quality control measure must
always be in a position of handling errors before they occur within the
organization. Therefore, the organization is planning to adopt such quality
control measures that prevent the
occurrence of any given error rather than handling an already established error (Barney, 1995). In the handling
process, the organization has planned to initiate measures that will ensure perfect
quality production will zero record of error within the Complex Parts supplier.
The organization has planned to initiate a collaborative performance between
the two symbiotic organizations by ensuring educational training for the
employees of both the companies (Bowersox, Closs, & Cooper,
2002).
With this, a mutual understanding in the supply chain management between the
two organizations will be achieved promptly.
Organizational Leadership
The organizational leadership has
been found to focus on horizontal management. However, it is clear that the
application of the leadership system has not been properly factored into the organization. Therefore, the strategic
action plan that will aid in solving such management discrepancies revolves
around establishing a proper response to the acknowledgment
of relevant management practices through a professional and dignified education
among the organizational staff. The company will incorporate some of its
efforts in ensuring that the management system clearly understands how the
horizontal leadership should be factored for positive results within the
organization (Cengage Learning Instructor
Companion Site to accompany Wisner, Tan, & Leong, 2016). As a result, such
matters related to the excellence of the entire decision pertaining to the
competitive position of the Complex Parts supplier will be greatly achieved
within the Deere Company. Moreover, it is through the assurance of the
educational activities to the horizontal
management system that the project manager will be in a position of
understanding how to articulate his mandate within the decision-making process. A factor that will also have a positive
impact on the quality of the decision-making
process concerning the establishment of a proper competitive environment for
the Complex Parts supplier.
Conclusion
The position of the Deere organization in
factoring a comprehensive change within its supply chain management has been
met with unprofessional actions among the concerned parties. It is through the
professional compliance that the quality of the entire action can be achieved
with a great improvement in the
organizational prosperity. Moreover, given the nature of the situation within
the Deere organization, it is relevant to conclude that the organizational
performance in managing its supply chain has not positively responded to the concrete establishment of ethical codes (Chopra &
Sodhi, 2004).
Therefore, professional application with regard to a proper compliance with valuable codes of conducts is the result of the poor decision-making process within the Deere
organization. It is clear from the decision by the selected panel and the
position of the project manager to abandon his role to the selected panel that
the organization lacks the appropriate formality of initiating its activities.
It can be seen that the selected panel has
also come up with a decision that has not embrace professional formality due to
lack of dignified actions (d'Amboise & Muldowney, 1988). As a result, it is
relevant that the change process within the organization is factored based on the professional position
of the organizational activities and the establishment of ethical codes that
regulate human conducts during the decision making process. With this, the
position of the organization in creating a competitive environment for the
Complex Parts supplier as a mean of establishing excellence performance will be
perfectly established within the Deere Company.