exist different types of groups within an organization. These types of groups
include, formal, informal, primary and secondary. A formal group is one that is
developed within an organization for a specific task or role in the
organization and is based on a specific objective for which members of the
group have to achieve. The informal group, on the other hand, is usually formed
by individuals in the organization where they want to interact with each other
while in the organization. They usually have no specific purpose or any
specified objectives. The other type of group is the primary group, and it is
associated with a small group people organized together for a specific purpose.
Lastly is the secondary group and this is a large group organized for a specific
purpose within the organization (Types of Groups, 2017).
and decentralized forms of control
structure is very important because it dictates the manner in which business
will be run and helps establish hierarchy, authority, communication and other
important aspects of an organization. It is a factor that helps define the
organizationâ€™s culture as well as its environment. Two of the important
structures for which a=organizations are formed include bureaucratic and decentralized
forms of structure. The bureaucratic structure is one that is associated with a
centralized form of control whereby an organization uses authority, hierarchy,
policies and other forms of rules to establish control in an organization and
assess the performance of employees. In bureaucratic control, power is usually
centralized within few top officials who dictate all the activities of the
organization. On eating another hand a decentralized form of control in an
organization is associated with lower levels of the organization having some
form of independence from a higher level and work independently so as to
achieve goals of the entire organization.
The main idea about a decentralized system is based on the aspect of
self-organization whereby the local components work together and establish some
form of order as well as coordination with the aim of achieving the global
goals of the entire organization. Unlike a centralized form of control, a
decentralized one has a form of power sharing whereby all the powers of the
centralized system have been shared by all the local components of the system.
It is system also referred to as a distributed control system whereby all the
local components have an equal responsibility and are mandated to perform equally
and meet the global goals and objectives of the entire system. Its powers are
distributed and are not centralized (Bakule,
quality management is a management approach whereby organization looks for a
long term success with much focus on customer satisfaction. With emphasis on
customer satisfaction all the other functions of the organization, improve and
productivity increased. It is associated with encouraging all members of the
organization to participate in ensuring all processes in the organization are
carried out with the utmost effectiveness, and this has a direct effect on
developing quality products and also providing quality services for the
customers to enjoy. Some of the characteristics of Total Quality Management
include putting a lot of emphasis on customer needs and this will be reflected
in the development of quality products and services. It is also associated with
participation by all employees in the process. It is usually process centered
whereby all employees are encouraged to enhance the processes within the
organization and also put a lot of focus on the continual improvement of the
Quality Manament, 2017).
Bakule, L. (2008). Decentralized control. 87-98.
Total Quality Manament. (n.d.). Retrieved 2017, from
Types of Groups.
(n.d.). Retrieved 2017, from http://www.learnmanagement2.com/typesofgroups.html
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