of employees can be done...
of employees can be done in several ways. The most common are formal training,
informal, self-directed, cross-training and job rotation. In this case, formal training
will be done because it involves a careful proceeding that assesses what the
knowledge, skills or abilities that the employees need. Also, the training has
a design that includes identifying the goals and objectives, training methods
to meet the aims and ways of evaluating the objectives if they were met or not.
The training plan is developed basing on the following steps; conducting need
assessment, the readiness of the employees for the training, creating a
learning environment, development of an evaluation plan, selection of training
method and monitoring and evaluation of the program.
on Legal and Ethical Behavior
training equips the staff with the knowledge on how to maintain ethical
behavior and comply with the set laws and regulation of the professional
practice. The training will take four weeks, and the training will be done in
the CSA conference hall. The staffs to be trained are all the employees in the
organization, but it will be done in different session because they have various
legal regulations and different expectations on the ethical behavior. For
example mental health and substance abuse counselor, peer support specialists,
physiatrists and interns will be trained on the same legal and ethical behavior
because they deal directly with the clients.
training objectives include; to find out the knowledge and skills of the
employees on the expected legal and ethical behavior, to equip the employees
with the knowledge on the professional ethics and legal requirements and their
implications and finally to assess the compliance of the employees to the set
law, regulations, and ethical considerations.
The training will be done on the following
topics: an introduction to professional legislation and regulations and ethical
code of conduct, a review of the laws applicable in ethics and the expected
ethical and legal behavior of the employees. Also, they will train on the
importance of compliance to the rules, the common ethical dilemmas that
employees undergo, the consequences of not breaking the laws and regulations
and lack of compliance with the ethical code of conduct and conclusion. The
materials to be used include; handouts with the code of ethics and the set laws
and regulations, videos showing the delivery of services client in an ethical
manner and scenarios of ethical and professional misconduct and the
For professionals to work effectively in a
cross-cultural situation, they must have a set of behavior, attitudes and
policies that come together into their system. CSA has a diverse set of
employees and the clients from various religions, races and having different
cultural beliefs. It increases respect, creativity, trust, helps overcome the
fear of mistakes, promotes equality and encourages participation from various
will take two weeks, and it will be done outside the organization in a
commercial conferences facility. The staffs that are attending the training
include middle-level supervisor and the employees they supervise. The objective
of the training includes: to equip the professionals with skills on how to deal
with diverse populations and also to find out strategies for bridging language
barriers. The organization of the presentation; introduction to the required
cultural competence of the team, how to deal with the various client with
different cultural beliefs, language barriers and how to handle them and the
various challenges employees face in the cultural competence and their
solutions. Videos, handouts, and pretest will be used to conduct the training.
on How to Maintain Professional Boundaries
describes the extent to which the client and the professional and even among
the professionals themselves should relate. The training will be one for one
week in the CSA board room and the staff who are attending the training are
those who deal with the clients directly and patient information e.g.
psychiatrists, medical records, interns, administrative assistant, nurses, peer
support specialist and mental health counselor. The objectives are: to educate
the staff on the different professional boundaries and the importance of
maintaining the boundaries. The training will be on the following; introduction
to the various professional boundaries, how to keep the boundaries, and the
importance of maintaining g the boundaries. Handouts, simulations, videos,
posttests and exercises will be sued to deliver the required information.
on Conflict Resolution
will take three weeks, and it will be outside the facility conference center,
and all the staff will attend the training on conflict resolution. The
objectives of the training include; training the staff on how to solve a
conflicting issue and educate them on the existing policies of conflict
resolution and how it works. The training content will be delivered on the
following topics; introduction to conflict resolution, principles of empathetic
conflict solving, the various policies on conflict resolution and how they work
and the different situation the might lead to conflict and how to handle them.
The material to be used includes simulations, videos, handouts and other real
life examples of conflict and solutions.
plan is a very essential tool as it gives clear guideline on what to do when
conducting training. It ensures all the topics to be addressed in the training
re covered and it will keep that trainee on focus. Also when budgeting for the
training plan is useful as it will provide the information require so as to
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(U.S.). (2000). Center for Mental Health Services publications catalog.
Washington, D.C.: U.S. Dept. of Health and Human Services, Substance Abuse and
Mental Health Services Administration, Center for Mental Health Services.
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by Simone: The 8-week total-body-makeover plan.
United States. (2013). Fall prevention
training guide: A lesson plan for employers : a guide for employers to give
fall prevention training to workers.