Freeola Reviews
If you need to contact Freeola, you can be assured we'll go above and beyond to help.
Every page on the Freeola and GetDotted websites invite customers to leave feedback, and every customer who contacts Freeola support online is asked to review the service they received. Here is a selection of unsolicited Freeola reviews, from customers who have contacted our support team, or have left feedback via the link at the bottom of the page.
If you need help with your Freeola services, or have any questions, you can call our support team on 01376 55 60 60, send us a message, or start a live chat.
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Very quick and helpful response to my problem.
Ian - 25/08/2021
Thank you all at Freeola to sorting out the SSL Certificate issue. Everything works perfectly now.
Peter - 17/08/2021
Being on holiday for the first time in over two years we were very concious of the need to remain in communication with our family and friends over available public wi-fi services. The problem I enquired about, although it seemed minor and very intermittent, was very worrying and I really did need some clarification for our peace of mind. Your response was superb! Within two or three hours you gave me enough to check the config of our mail clients which as it turned out was at the root of the problem. With the correct numbers in the right places the problem has not re-appeared now for over 48 hours and we feel as secure as we can be under the circumstances - although I would love to know they got changed in the first place. Ah Well! such s the nature of IT! Many, many thanks to the TEAM! and long may it continue!
N - 11/08/2021
Quick response to both of my e-mails, with helpful suggestions.
A - 08/08/2021
I got a very quick response - correct and helpful - and I was able to resolve my problem accordingly.
04/08/2021
Excellent as always.
phil - 02/08/2021
As usual, they responded very quickly in a friendly and helpful manner. However, they confirmed that my problem lies (as I thought) with the SSL certificate provider, and Freeola will contact them to resolve it. So on this occasion my problem isn't yet fixed but I'm confident it will be.
Simon - 02/08/2021
Very helpful advice.
Ian-R - 01/08/2021
The speed of your response to my original enquiry was fasr, within an hour.
Peter - 29/07/2021
Excellent support, I was away from home and a customer couldn't access our web site. Charles, from support, quickly diagnosed and fixed the problem. Saved my day!
Phil - 28/07/2021
Excellent, very patient, solved problem.
Peter - 19/07/2021
I NEVER recommend,, BUT I would state that I have been with Freeola for over 20 years and have had tremendous help from them, and let others make up their own mind.
Christopher - 15/07/2021
I was very happy with the support I received. The team sent me a message to alert me to a situation with one of my email accounts and gave me concise instructions for the actions I was to take. I followed their instruction and this resolved the problem. Thanks for the great help and support guys! Regards, Alan .
Alan - 14/07/2021
Extremely helpful & accurate info as always!
Phil - 10/07/2021
Very fast response to a worrying situation, and sorted out brilliantly.
John - 23/06/2021
The help I received from your support team enabled me to resolve a problem that I thought was beyond me. Thanks to all.
John - 23/06/2021
Charles was very helpful and patient with me when I kept getting back to him and eventually, with his help, I managed to sort the problem out.
Vivienne - 10/06/2021
I always get a satisfactory resolution to my problem. A person to speak to makes all the difference.
Maria - 02/06/2021
Brilliant as always.
DAVID - 20/05/2021
My question was answered with three options. Any of which could work. Very professional. Very helpful.
Royston - 15/05/2021